Visit CustomerConnect, the Community Portal exclusively for Bridgeway clients.

When you purchase solutions from Bridgeway, you join a community. Bridgeway goes the extra mile, well beyond the "Go live" point where other providers' support may end. Our focus is building long-term relationships with our clients, and we continue to collaborate with you in many ways.

We are pleased to provide CustomerConnect, an online community website designed exclusively for Bridgeway clients.  

Using CustomerConnect our clients can: 

  • Preview easy to use on-demand training videos on key topics such as:

  • Managing Legal Holds

  • Integrating Legal Hold with eCounsel

  • Secretariat's Restricted Entity Edits

  • eCounsel: Timekeeper File Import Wizard

  • Diligent Boardbooks - Executive Overview

  • Download documentation, release notes, and training manuals - enjoy having supplementary documentation at  your fingertips when an enhancement or changes are made to our products.

  • View content from Bridgeway's Annual Client Conferences - access information from recent events, including session overviews and event pictures

  • Participate in Bridgeway's Ballot process.   Each year Bridgeway offers clients a unique voting opportunity to evaluate new features and product enhancements and vote on their favorites.  Ballot results are strongly considered for upcoming product releases.  Bridgeway is eager to incorporate your ideas into future products.

Visit CustomerConnect often as new content is constantly being added.  

If you would like to to register for CustomerConnect access, go to, click on the "Register" link in the upper right hand corner and follow the instructions. It's that easy! 

For more information please contact


Customer Testimonials

"The training I received from Bridgeway was clear, concise and very useful.  And the hospitality was unbeatable; they treat their clients very well!" -Susan Johnston, TransCanada Pipeline

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